Saudi Arabia’s National Digital Transformation Unit releases 2019 Report

The National Committee for Digital Transformation released today the National Digital Transformation Report 2019. The report highlighted the Kingdom of Saudi Arabia’s notable achievements in digital transformation as a key enabler for realizing the Vision 2030 geared toward creating an ambitious nation, a vibrant society and a thriving economy.

The report, issued by the National Digital Transformation (NDU) -affiliated with the Ministry of Communications and Information Technology, noted the guidance and limitless support of His Royal Highness Prince Muhammad bin Salman bin Abdulaziz, Crown Prince, Deputy Prime Minister, Minister of Defense and Chairman of the Board of Directors of the Public Investment Fund.

The National Digital Transformation Report focuses on the outstanding efforts of government entities concerted to implement digital initiatives and deliver achievements in all sectors by adopting all digital transformations, which contributed to creating sustainable digital job opportunities and accelerating digital transformation across all sectors, as well as preparing for the next stage of growth, increasing local content and enhancing the digital economy’s contribution to the Kingdom’s GDP.

The National Digital Transformation Report includes a set of remarkable accomplishments and initiatives in all sectors, most notably the smart government, where more than 26 million operations were carried out on ‘Absher’ platform, with an estimated saving of 15 billion riyals annually and over 44 million transactions performed through the "Single Sign-on" service. In the civil service, more than 3 million citizens have benefited from the e-services provided on the platform, and the end-of-service procedures time has been reduced to 48 hours. Furthermore, 3 million-plus shipments were delivered via the National Address service.

In the justice sector, the concept of ‘paperless court’ has been put in place with 75% reduction in paper use and 179 courts operating electronically.

In digital health, over 36 million appointments have been made on ‘Mawid’ platform, and more than 11 million people in the Kingdom have been registered in the unified health record (iEHR). In digital education, 36 million-plus certificates were stored to the ‘Noor’ system. In digital culture and tourism sector, over 200 thousand e-visas were issued via the ‘Tourist Visa Platform’. In the digital infrastructure, 3 million homes have been covered with Fiber-Optic, and more than 300 thousand homes have been covered with Wireless Broadband.

Those achievements have enabled the Kingdom to make a remarkable progress in the global indicators. Saudi Arabia is the top global reformer of business environment according to the Ease of Doing Business Report by The World Bank, with the third largest 5G network worldwide. It also ranks second among the G20 countries in the liberalization of spectrum.

In the ‘Starting a Business Index issued by The World Bank, the Kingdom’s ranking advanced from 141 to 38 globally. In addition, it ranks third among the G20 countries in technology governance. On the other hand, Riyadh ranks 30th among the most sustainable smart cities according to the United Nations.

The Kingdom has the 13th highest internet speed average globally, with 50.80Mbps for mobile Internet 50.68 for fixed Internet.

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